How do I restore my wallet?

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By Support Agent Tkeycoin

updated 2 months ago

To restore your wallet, you only need the backup phrase (private key) that you received when creating your wallet.

Restore your wallet when you first launch the app

1. Install the TkeySpace app — Launch the app — click Restore — select wallet — click Submit.

2. Enter the words in order and spaced — OK.

3. Wait for synchronization with the blockchain — now your TkeySpace wallet is fully ready to work.

Restore via the menu

1. Go to Settings Manage Wallets — Restore — enter the words in order and separated by a space — Confirm the operation.

If you have any problems with recovery, please delete the app and clear the cache:

iOS

1. Go to Settings — Main — iPhone Storage — find the Tkeyspace app — click on it and delete the app.

2. Restart your iPhone;

3. Download the app in the AppStore.

4. Launch the Wallet — Click Restore select wallet — select the currency.

5. Click Submit — Next — Enter the words in order and separated by a space.

6. Wait for synchronization with the blockchain — now your TkeySpace wallet is fully ready to work.

Android

1. Go to phone Settings — Apps — TKEYSPACE — tap on it — MemoryClear cacheClear dataDelete.

2. Restart your device.

3. Go to Google Play — install the app.

4. Launch the Wallet — Click Restore select wallet — select the currency.

5. Click Submit — Next — Enter the words in order and separated by a space.

6. Wait for synchronization with the blockchain — now your TkeySpace wallet is fully ready to work.

How do I view a backup phrase/private key?

How do I reinstall the app?


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