How do I reinstall the app?

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By Support Agent Tkeycoin

updated 2 months ago

Before reinstalling the app, please make sure that you have a backup copy of your private key (backup phrase)

1. First, make sure that you have written your keywords correctly:

1.1 Go to the menu ⚙ Settings Manage Wallets select the wallet from which you want to view the backup phrase — click Backup Show Key.

1.2. Check the keywords and, if necessary, write them down. If you use 2 wallets, such as Binance, also check the keywords. if necessary, write them down.

iOS

1. Go to Settings — Main — iPhone Storage — find the Tkeyspace app — click on it and delete the app.

2. Restart your iPhone;

3. Download the app in the AppStore.

4. Launch the Wallet — Click Restore select wallet — select the currency.

5. Click Submit — Next — Enter the words in order and separated by a space.

6. Wait for synchronization with the blockchain — now your TkeySpace wallet is fully ready to work.

Android

1. Go to phone Settings — Apps — TKEYSPACE — tap on it — MemoryClear cacheClear dataDelete.

2. Restart your device.

3. Go to Google Play — install the app.

4. Launch the Wallet — Click Restore select wallet — select the currency.

5. Click Submit — Next — Enter the words in order and separated by a space.

6. Wait for synchronization with the blockchain — now your TkeySpace wallet is fully ready to work.

How do I restore my wallet?

How do I view a backup phrase/private key?

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